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Phone: 805-588-1312
*Please feel free to contact me between regular business hours.
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Policies
- We require a 50% non-refundable deposit for all orders.
- Due to being a small shop, we can only take so many orders per weekend. We must often decline other orders in order to secure your place- in doing so we ensure that every order we take gets the proper amount of attention devoted to it.
- If an order is cancelled, your deposit is non-refundable and non-transferable. If your order has already been completed you will be asked to pick up and pay the remaining balance due.
- All products are the responsibility of the customer once it leaves our shop. We are not responsible for any damage occurring to the cake during transport, set-up or any time thereafter. You will be given instructions on how to carry, transport, and store your cake upon pick up. Keep in mind that cakes are very fragile and damages can happen if not handled properly – such as cracks, smudges, melted frosting, etc. We only give refunds in accordance with refund policies stated above.